It's a bit off the beaten track , and is a 25 min walk to Sliema, although there is a free shuttle that goes there and also to Valletta, spaces are limited so book your spot early. The pool is not heated and is quite cold, Had no hot water for a shower this morning although this was rectified quickly. Sadly the room does smell a bit damp and of the drains, but you get used to it. The food is ok, main courses are varied but desserts seem to be either fruit or cake. No coffee after evening meal either. All drinks even soft drinks are charged also. Stayed in St Paul's Bay last September and beer, house wine and soft drinks were complimentary. Shame. Breakfast is varied, lots of choice. We still have a few days left so will keep you posted. ********************** This is an addition to my original review. I would just like to thank Sarah the operations manager for the upgrade, the suite we were allocated was very nice and spacious, and was much appreciated. Having stayed at urban Valley for a week, and now returned home I would just like to add one or two other points seeing as Sarah does take criticism on board. Firstly I would like to say that all the staff were extremely professional, very friendly and helpful, a big plus. However there are one or two other things I would like to point out, firstly I was under the impression the pools were heated, but sadly because it was so cold so were the pools, in the week that we were there I think I only saw one person brave enough to try swimming in one of them, which is a shame, as they look really nice. Secondly when we took a hotel shuttle service to Valletta we were told that a return shuttle would pick us up at 1 for the return journey. Sadly we waited for over 40 minutes and no shuttle, so we had to take a cab back to the hotel at our expense. I asked the reception staff what had happened they didn't know and said they would look into it and then contact me, however they didn't bother to let me know what had happened. Finally we come to the food in the evening. I spoke to several guests most of which said that the food was either dry, bland, tasteless,overcooked, or just not very nice. I witnessed several guests walk in have a look and then walk out again.I think that the hotel could possibly use another chef, as for the deserts they could probably do with employing a pastry chef as the only desserts available, we're obviously bought in from outside, and to be honest we're pretty tasteless. Thankfully there was fresh fruit available, but they really could work on their desserts. As I have said previously there was plenty of choice at breakfast, but the evening meal was sadly very disappointing, (we even noticed the same frittata being trotted out for 3 days continuously.) Overall the hotel was ok however it is quite far from everything, and you will need to take a taxi or a bus to find civilisation. I hope Sarah that you find the criticism constructive as none of it was meant to be malicious, but just how we found the hotel. Thanks again.

Really enjoyed staying here, lovely staff and likely one of the nicest hotels in Malta. The only downside is the location, Sliema and the coast is about a 20 mins walk away. The hotel does provide a free shuttle to Valetta. Bolt (Malta's Uber competitor) was a saviour here. One the plus side, with it being out of the way means it is also quite peaceful on a night. Also very clean. The staff were out each morning making sure the grounds and the pool area were clean. One point that won't affect most people is the gluten free food availability as I am celiac sadly. The breakfasts were great and plenty I could have in both the cooked and cold areas, which was most welcome. The evening meal there was very limited choice sadly, which meant we had to go to Sliema each night. Nothing bad about the hotel as I don't expect special treatment or anything, just a shame as it was a nice place and would have liked to give them the custom.

Good place to stay on a business trip in February. The place is quiet and relaxing and it’s easy to get to swim in the indoor pool. Nice bar and decent restaurant with fair sized rooms. Bit of a hike to any shops etc but nothing insurmountable

We escaped the rain for a few days and moved our home office to Urban Valley. We liked the spacious area and the peace and quiet, as well as the quick connection by bus and car to all important places on the island. The staff was very helpful and accommodating. The rooms are very modernly furnished. A completely satisfied stay.

Liked Room - Spacious, maintained every day, well lit, has usable balcony Breakfast - good, can get boring if you stay for longer periods Location - remote and silent Staff - Very friendly and helpful Transportation - Free shuttle available to couple of places Spa facilities - good, staff was very friendly as well. Outdoor Swimming pool - good Disliked Location - being remote, not easy to go places with public transport, you need to always get an uber/bolt. There are no views There is no airport shuttle