Wednesday, June 26, 2019

Human Resources Diploma Online Course
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Aimed at beginners and those who wish to refresh and update their knowledge, this course provides a broad introduction to the many facets of human resources, and is designed to give you an understanding of a range of issues facing a typical HR manager.

What's Included

Human Resources Diploma Course


Course Syllabus
Module 1: Introduction
  • Learning outcomes
  • How this course is organised
  • How to study this course
    • Maximising your study time
    • Using mind maps
  • How this course is organised
Module 2: What is Human Resource Management?
  • What is Human Resource Management?
    • About human capital
  • A brief history of HRM in the UK
  • HRM: Key functions and responsibilities
  • Core skills
  • Models of HR within organisations
Module 3: Organisational Development
  • What is organisational development?
  • Management of change
    • Why organisations change
    • PESTLE Factors
    • Change management methodologies
    • Analysing drivers for change
  • Change Models
    • Kurt Lewin's Change Model
    • Deming Model: Plan Do Check Act
    • Kotter's Change Model: Eight Step Process
    • Appreciative Inquiry
Module 4: Learning and Development
  • The Learning Organisation
    • The benefits of becoming a learning organisation
  • Making the case for learning
  • The Learning and Development Strategy
  • How to create a learning and development strategy
  • The Learning and Development cycle
  • The Learning Process
  • The training cycle in practice: example
  • Training needs analysis
  • Training Design
  • Learning Transfer
  • Evaluation of Learning
Module 5: Employee Engagement
  • What is employee engagement?
  • The benefits of employee engagement
  • What drives employee engagement?
    • Theories of motivation
    • A history of motivation theory
    • The psychological contract
Module 6: Performance Management
  • What is performance management?
  • Main tools for performance management
    • Performance appraisal
    • Learning and development
    • Objectives and performance standards
    • Measurement
    • Pay
Module 7: Corporate Social Responsibility
Module 8: Equality and Diversity
  • Bias
  • The Equality Act 2010
    • What does the EA 2010 cover?
    • About Discrimination
    • About Diversity
Module 9: Recruitment and Selection
  • What is recruitment?
  • The stages of recruitment
    • Defining the role
    • Attracting applications
    • The selection process
    • Induction
Module 10: Contracts of employment
  • What is a contract of employment?
  • Types of contract
  • Varying the contract of employment
Module 11: Staff Turnover and Retention
  • Turnover
  • Staff retention
    • Why do people leave? Why do people stay on?
  • Improving staff retention
  • Module 11: Assessment Questions
Module 12: Disciplinary procedures and dismissal
  • Dismissal
    • Wrongful dismissal
    • Unfair dismissal
    • Poor performance and misconduct
  • Disciplinary Procedures: The minimum
    • Gross Misconduct
    • Stages
    • Constructive dismissal
  • Redundancy
    • Managing redundancy
    • Grievances
  • Job Description template 1
  • Job description template 2
  • Person Specification Template
  • Example of an Equality Policy
  • Example of Equality and diversity monitoring form
  • Outline of a recruitment checklist
  • Example of a Written Statement of Terms and Conditions of Employment
  • Assessment Centres
  • Guide to completing a Personal Development Plan
  • Personal Development Plan: Template
  • Example of Performance Standards for a receptionist
  • Module 2: What is HRM?
  • Module 3: Organisational Development
  • Module 4:Learning and Development
  • Module 5: Employee Engagement
  • Module 6: Performance Management
  • Module 7: Corporate Social Responsibility
  • Module 8: Equality and Diversity
  • Module 9: Recruitment and Selection
  • Module 10: Contracts of Employment
  • Module 11: Staff turnover and retention
  • Module 12: Disciplinary, redundancy and dismissal


What You'll Learn from the Course

"The basic mission of human resources will always be to acquire, develop, and retain talent; align the workforce with the business; and be an excellent contributor to the business.” 
- Edward L. Gubman, Journal of Business Strategy.

This course describes the impact having an effective HR department has on the health of any organisation, regardless of its size, and the core skills, key functions, and responsibilities of Human Resource Management (HRM). This includes an in-depth study of a mainstream area of the HR remit - Organisational Development (OD), which is central to improving organisational performance through increasing process efficiency and improving interpersonal relations.

It is part of the role of HRM to stress the importance of, and implement a strategy for, staff development within an organisation so that they may remain agile within their marketplace. The course explains this in detail, along with how to design effective training. You will also learn the various methodologies to set, track, and reach performance management goals for employees, which will, in turn, help a business to reach its objectives.

Successful companies are aware of the importance of the motivation and wellbeing of their employees. You will learn how a human resources department can go about advocating a company culture of nurturing employees and ensuring buy-in and job-satisfaction, and the massive impact this can have on organisational productivity. Wellbeing is not just about motivation, however, as the Human Resources Course explains the importance of adhering to up-to-date practices and procedures regarding discrimination and equality in the workplace and during the recruitment process.

Students are guided through the recruitment process and how to succinctly advertise positions and ensure the best candidate is selected. Also covered are the process of inducting a new recruit to the company and the importance of doing this, and what is involved in a contract of employment, the different contract types, and options for varying a contract.

Just as important as hiring the right people, is understanding why some employees leave and while others stay. The course discusses the reasons an employee may choose to cease employment and strategies that can be implemented to increase retention. Also covered are the reasons an organisation may wish to dismiss an employee and the processes to follow to ensure this is done fairly.

Who Would Benefit from the Course?

The Human Resources Diploma Course is aimed at beginners and those who have some knowledge or experience of human resource management but require a refresher course to consolidate and update their knowledge.

Successful completion of the course provides a good grounding prior to starting the professional pathway through the Chartered Institute of Personnel and Development, the UK’s professional body for human resource practitioners.


This course is certified by the IANLPC (International Association of NLP & Coaching) and the IAHT (International Alliance of Holistic Therapists), both of which are internationally recognised organisations. The IAHT certify personal development, health, fitness and nutrition courses. The IANLPC is a global support network for NLP Professionals and coaches, including the fields of Life Coaching, Hypnotherapy Business Coaching, Leadership, Nutritional, CBT, Personal Development and Holistic Therapy.

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